Privacy Policy
A² Cleaning Services — Charlotte, NC & surrounding areas.
Information we collect
We only collect what we need to give you a quote and complete your cleaning. That usually means your name, phone number, email address, service address, and the details you tell us about the job.
If you call or text us, we keep a record of that conversation so the crew knows what was promised.
How we use your information
To respond to quote requests, schedule and perform services, send appointment reminders, invoice you, and follow up about the work we did.
We may occasionally let existing customers know about seasonal services or scheduling changes. You can ask us to stop at any time.
What we never do
We do not sell, rent or trade your personal information. We do not share your address or contact details with anyone outside our team except when we are legally required to.
We do not collect payment card numbers on this website.
Service providers
We use ordinary business tools — phone service, email, scheduling and invoicing software — to run the company. Those providers only handle your information to help us deliver our services.
Photos of your property
Our crews sometimes take before-and-after photos for quality control. We will not publish a photo of your home or business in our marketing without asking you first.
Cookies and this website
This site is a simple informational website. It does not require an account and does not use advertising trackers.
How long we keep information
We keep customer and job records for as long as needed to service your account and to meet tax and record-keeping obligations. You can ask us to delete information we are not required to keep.
Your choices
Call or text us at 336 324 6530 to review, correct or delete the information we hold about you, or to opt out of reminders and promotional messages.
Changes to this policy
If our practices change we will update this page. This policy is maintained by A² Cleaning Services and reflects how we handle information today.